ru 



Add to favorites 
Send to a friend 
Print this page



Request for a tour

Сruises

Exotic

Bus tours



Travel… On mentioning this word many people have a strong desire to pack their suitcases quickly and to set off for a trip. Well, this page is precisely for you! Choose a place which you will like!

We are glad to offer you an opportunity to have a rest in most different corners of the world: Austria, Belgium, Bulgaria, Great Britain, Hungary, Germany, Holland, Greece, Egypt, India, Spain, Italy, Cyprus, China, Cuba, the Maldives, Norway, United Arab Emirates, Portugal, Russia, Slovakia, Scandinavia, Thailand, Tunisia, Turkey, Ukraine, Finland, France, Croatia, Czech Republic, Switzerland and many others…

If among the above listed countries you haven't found the country you are interested in - make a demand to our tourist agents and you will receive all necessary information on the country and on the programmes of the tours.

According to the Law of Ukraine "About tourism", a tourist (traveller) is a person who makes trip around Ukraine or to another country with different purpose of stay, not forbidden by the law, for the period of time from 24 hours till one year without carrying out of any paid activity and with obligation to leave the country or the place of stay in the indicated term; tour is a tourist trip (travel) according to the definite itinerary in definite terms, with the provision of tourist services complex (booking, accommodation, meals, transport, recreation, excursions etc.)

Types of tourists

Speaking about tourism as about popular phenomenon, it is very important to answer the following question correctly: who uses tourist services and what kind of them?

Tourists can be classified according to the following characteristics:
- depending on their activity;
- depending on the lifestyle.

Traditionally there are singled out 6 groups among the tourists according to their activity during rest

Lovers of calm rest

Its representatives go on holidays in order to avoid everyday stress and to have a rest in calm and pleasant atmosphere. They are afraid of strangers and of big masses of people. Holiday-makers who prefer to have a calm rest are attracted by the sun, sand and sea.

Lovers of pleasures

It is a type of very enterprising tourists who during their rest are occupied with the search of diverse pleasures and prefer social atmosphere.

Lovers of active rest

These tourists love nature and create an active exercise for their body. They prefer measured stirring and staying outsides. Their holiday may be combined with treatment.

Lovers of sport rest

As opposed to actively resting tourists, tourists-sportsmen are concentrated on the competition. For them sport - their hobby - is very important. They are not afraid of physical exercise.

Holiday-makers with the purpose of experience, studying

This type of tourists is interested in the increasing of their educational level, in the perception of something new.

Lovers of adventures

Only few lovers of strong feelings set off for a trip alone and they expose themselves to really serious risk. One can relate to the type of searchers for adventures such tourists, who look for unusual impressions with a definite portion of risk. For them risk is an opportunity to try themselves.

Classification of the tourists on the groups depending on their lifestyle supposes deeper approach to the singling out of the types, as it considers man and his behaviour not disconnectedly, but in connection with his life position, his attitude towards different things and his wishes.

While singling out the groups of tourists depending on their lifestyle there is considered not some separate criterion, but attitude of the person towards his life. It is very difficult to do it, because trends and economic situation in the society are subject to very strong changes in time.

Depending on lifestyle, there are singled out four groups

Lovers of delights

Representatives of this group have very high requirements to the quality of the rest. For them a trip is a means to express themselves. They want to have pleasure from rest, to allow themselves some weaknesses or to do sport exercise.

Tendentious tourists

For tourists of this group rest is an opportunity to find and to express themselves as a personality. These are holiday-makers with high requirements, but as opposed to the "enjoying the life", they don't need luxe facilities. They search for union with the nature, silence and an opportunity for psychological relief. They are aware of the environmental problems, they are interested in the politics and in the culture of the region which they are going to visit.

Family tourists

This group comprises only families with children. Family tourists like to spend their holidays in family circle or with friends and relatives. They rest in calm and comfortable atmosphere, buy services at good prices and don't like being disturbed. Most often they serve themselves.

Total holiday-makers

The most important condition for the tourists of this type is an opportunity to have a rest. This group comprises relatively passive tourists who spend their holidays in a traditional way: enjoy silence, sleep for a long time, like to have delicious substantial meals, go for short walks or trips near by. Lovers of such rest are glad if during the holidays they can keep their favourite habits, they don't like to experiment.

According to the age scale there are singled out the following groups of the tourists:

1. from 0 to 14 years old: as a rule, these are children travelling with their parents, it is necessary to make reduced prices for them;
2. 15 - 24 years old: this segment is youth who already travel without parents, but, nevertheless, reduced prices on trips remain; 3. 25 - 44 years old: economically active people who spend their time with their families on rest or with friends. Here attention should be paid to the needs of the children if they rest by families;
4. 45 - 64 years old: people of average age, who have economic activity, but who are not burdened with the children. By the way, such customers are called "emptied nest";
5. over 65 years old: the customers here are people of elder age, retired people. In the world this segment has rather a big share of the tourist market.

According to the Law of Ukraine "About tourism" the list of services of every tour is different and is defined by the programme, besides, every kind of these services comprises a lot of inclusive elements. That's why in tourist activity there are concepts of the main and additional services. In such a way, the services included in a complex service and in the cost of the tour, are considered to be basic services, but if a tourist purchases some service on his own wish in addition to the paid tour, this service is considered to be an additional one, and the customer pays for it additionally. For example, a special meeting at the airport, birthday greeting, photographer, fruit and wine delivery into the room etc.

 
   Contacts | Site map  
Книга жалоб и предложений   Анкета оценки удовлетворенности потребителя        Информер УФС (http://ufs.com.ua/)